Gingerbread FAQ


Preorder Gingerbread for Winter 2022

Please note that Gingerbread Preorders cannot be combined with current orders. If you have an item in your cart that you’d like shipped before winter with a winter gingerbread preorder, you will not be able to complete your order or choose a shipping method at checkout. Please create a separate order for your winter 2022 Gingerbread House.

When should I order my gingerbread house?

Christmas and Winter Preorders are open now. Last year we experienced a boundless amount of support and sold out before Halloween, and we are uncertain as to what this year will look like. We recommend ordering over the summer to ensure your Gingerbread House.
For all other holidays and milestones, we require 2 weeks processing time to bake and assemble your house prior to shipping.

Where do we ship gingerbread houses?

We ship our gingerbread houses across the continental US. We ship to Alaska and Hawaii as well, via Fedex Express 2 Day ONLY. If you are interested in placing an order for international shipping, please contact us at

It won't let me add my gingerbread house to my cart?

This is usually because a required question on the order form has not been answered. Please look for the red writing that appears under the missed question. If everything has been filled out, the "Add to Cart" button will turn green when clicked. If you continue to have trouble ordering, please email us at or fill out the form here to order with us.
Please note that our website currently only allows shipping to one address per order.

Can I eat my gingerbread house?

Your gingerbread house is freshly baked and completely edible except for the trees! If you have the gingerbread barn, everything is edible except for the trees and animal figurines.

Do I need to refrigerate my gingerbread house or house kit?

Our gingerbread houses are shelf stable, and do not require any refrigeration. If you received a house kit or cookie kit with icing you do not need to put the icing bags in the fridge.

How long will my gingerbread house last?

Our gingerbread houses are fully edible except for the trees (and plastic beach items on our beach houses.)
If you can keep yourself from enjoying all the candy and delicious gingerbread, your gingerbread house will last through the holiday season (8 weeks.)

How do I preserve my gingerbread house?

Our fresh gingerbread houses are meant to last a season. Think of it like you would a fondant celebration cake, wreath, or floral arrangement. They are beautiful, fresh, custom centerpieces meant to last only the season in which they are purchased.
Listed below are tips from some of our clients who have saved them for another season. Please keep in mind, once the gingerbread house leaves our bakery, we have no control over differing climates or handling conditions. We do not guarantee them to last longer than the season in which they are purchased.
1. Wrap it in a large plastic bag and place it in a bin in a dark, cool, and dry space.
2. Keep away from heater vents and humid spaces.
3. Avoid freezing or very cold temperatures.

How do I turn on my Manor or Estate with Lights?

If you have a received a house with an open door and cut out windows, this means your house has lights! To turn on the lights:
  • Locate the hidden gingerbread boxes at the back of the house. Some houses will have one box, and some will have two, one for the windows and one for the fireplace.
  • Remove the top piece of gingerbread and underneath you will find a battery box with batteries included, and a switch. You may also receive a remote control to operate your lights.
  • Switch on to light up your holiday cheer!

View our demonstration video here.


What does the iced clothing upgrade mean?

If you chose to upgrade to iced clothing, your gingerbread people will come dressed in their holiday best! This includes royal icing dresses, pants and shirts. If you do not decide to upgrade, your gingerbread people will come adorned in festive scarfs.

Custom Gingerbread House Orders & Corporate Gifting

If you are interested in a custom branded project for your business or a fully customized gingerbread structure please reach out to us here or email us at . If you are inquiring about a fully custom gingerbread piece/ gingerbread replica please reach out in July to give us enough time to plan and design your special creation!

Allergy Notice:

All of our products are made in a facility that use tree nuts and wheat products. If you have a specific dietary request please alert us when placing your order.

Design Notice:

All of our products are hand made to order. Due to the nature of our customizable process, there may be some artistic nuances to your house when compared to the photos.